Shipping policy

Shipping Policy

At Velshara, we're committed to delivering your order quickly and reliably.

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SHIPPING DESTINATIONS

We currently ship to the United Kingdom (UK).

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SHIPPING COST

✓ Free standard shipping on all orders
✓ No minimum order requirement
✓ No hidden fees

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ORDER PROCESSING & FULFILLMENT

Orders are processed within 1-3 business days (Monday-Saturday, excluding UK holidays).

Processing includes:
- Order verification
- Quality checks at our fulfillment partner
- Secure packaging and dispatch

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DELIVERY TIME

Standard Delivery: 7-10 business days

Please note:
- Delivery times are estimates
- Items may ship from different fulfillment centers
- Multiple items in one order may arrive separately
- External factors (weather, carrier delays, holidays) may affect delivery

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ORDER TRACKING

Once shipped, you'll receive:
- Shipping confirmation email
- Tracking number
- Link to track your package

Note: Tracking information may take 24-48 hours to become active after dispatch.

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MULTIPLE ITEMS

If you order multiple items:
- Items may ship from different locations
- You may receive separate packages
- Each package will have its own tracking number

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ADDRESS ACCURACY

Please ensure your shipping address is complete and accurate.

We cannot redirect packages once shipped. Velshara is not responsible for delivery issues caused by incorrect address information.

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LOST OR DELAYED SHIPMENTS

If your order hasn't arrived within the estimated timeframe:
📧 Contact us at contact@velshara.com

We will:
- Track your shipment with the carrier
- Investigate the delay
- Provide a solution (replacement or refund if lost)

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CUSTOMS & DUTIES

No additional customs charges for UK deliveries.

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CONTACT US

📧 Email: contact@velshara.com
🌐 Website: velshara.com

Last Updated: January 2026